CAMIS Privacy Policy and Site Terms of Use
Effective Date: January 22, 2026
Central Alberta Medical Imaging Services Ltd. (CAMIS) respects the privacy of our patients, visitors, and users of our website (camiscare.ca). We are committed to protecting the confidentiality, accuracy, and security of personal and personal health information entrusted to us.
This Privacy Policy and Site Terms of Use explain how we collect, use, disclose, and safeguard personal information when you access our Site or interact with CAMIS services.
1. Applicable Privacy Legislation
CAMIS complies with applicable Alberta and Canadian privacy laws, including:
Alberta Health Information Act (HIA)
Under the HIA, CAMIS is a custodian of personal health information and is responsible for the proper collection, use, and disclosure of that information. Any third-party service provider acting on our behalf must also comply with the HIA. The HIA governs health information related to diagnostic imaging and other clinical services provided by CAMIS.
Personal Information Protection Act (PIPA)
PIPA applies to personal information (other than health information governed by the HIA) that is collected, used, or disclosed by CAMIS in the course of its private-sector activities. This includes administrative, employment, billing, marketing, and website operations.
2. Accountability
CAMIS has designated a Privacy Officer responsible for overseeing compliance with privacy legislation and this Policy.
CAMIS Privacy Officer
4312 54 Ave
Red Deer, AB
Email: [email protected]
Phone: 403.343.6172
3. Challenging Compliance
If you have a concern about how your information has been handled, you may contact our Privacy Officer. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta (OIPC):
Office of the Information and Privacy Commissioner of Alberta
Edmonton, Alberta
Email: [email protected]
Phone: 780.422.6860
4. Collection of Personal Information
(a) Website and Device Information
When you visit our Site, we may automatically collect limited technical information, such as:
- Browser type and version
- IP address
- Time zone
- Pages visited and referring URLs
- Date and time of access
- This information is used for website security, analytics, and performance optimization.
(b) Mobile Device Information
If you access the Site from a mobile device, we may collect information such as:
- Device model and operating system
- Unique device identifiers
- Approximate geographic location
(c) Appointment Requests
When you submit an online appointment request, we collect identifying and contact information (e.g., name, email address, phone number) for the purpose of booking and confirming diagnostic services.
(d) Payments
If you make a payment online, we collect limited transaction details (e.g., invoice number, date, and amount). Payment processing is handled by a third-party payment processor. CAMIS does not store full credit card information.
Third-party processors may store information outside Canada. You are encouraged to review their privacy policies.
(e) Employment Applications
When you apply for a position with CAMIS, we collect personal and employment-related information for recruitment and hiring purposes.
(f) Surveys, Contests, and Feedback
We may collect personal information when you participate in surveys, feedback requests, or promotional activities.
5. Use of Personal Information
CAMIS uses personal information for purposes including:
- Providing and managing diagnostic imaging services
- Booking and confirming appointments
- Processing payments and issuing receipts
- Communicating with patients and clients
- Website analytics and performance improvement
- Risk management and fraud prevention
- Employment and human resource administration
- Legal and regulatory compliance
- Information used for analytics is aggregated and anonymized where possible.
6. Consent
By accessing our Site or using our services, you consent to the collection, use, and disclosure of your personal information as described in this Policy, unless otherwise required by law.
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
7. Disclosure and Retention
We may disclose personal information to:
- Service providers who assist in operations (e.g., IT, payment processing, analytics)
- Regulatory authorities as required by law
- Law enforcement or courts pursuant to lawful requests
- We retain information only as long as necessary to fulfill identified purposes or meet legal requirements.
8. Access and Correction
Under the HIA and PIPA, you have the right to request access to and correction of your personal information.
Requests should be submitted in writing to the CAMIS Privacy Officer.
9. Safeguards and Security
CAMIS uses administrative, technical, and physical safeguards to protect personal information, including:
- Secure servers and encrypted transmissions
- Access controls and staff confidentiality training
- Regular risk assessments and system monitoring
- Despite our efforts, no method of transmission or storage is completely secure. CAMIS cannot guarantee absolute security.
10. Cookies and Tracking Technologies
We may use cookies, log files, and similar technologies to:
- Enhance website functionality
- Monitor traffic and usage patterns
- Improve user experience
- You may disable cookies through your browser settings.
11. Third-Party Links
Our Site may contain links to third-party websites. CAMIS is not responsible for their privacy practices or content.
12. Health Care Disclaimer
The Site and any online appointment request tools are provided for convenience only and do not constitute medical advice. Always consult a qualified health professional for medical concerns.
13. Terms and Conditions of Use
Limited License
Users may view and print content for personal, non-commercial use only. All other use requires prior written consent.
Site Analytics
We use analytics tools to understand site usage and improve performance. Data is collected anonymously.
Security and Performance
Information submitted through online forms is transmitted using secure encryption technologies. However, no online system is entirely secure
Online Forms
Information submitted through website forms is used only for stated purposes. In the event of a data breach, CAMIS will take reasonable steps to notify affected individuals.
Jurisdiction
These terms are governed by the laws of Alberta, Canada.
14. Disclaimer of Warranty and Limitation of Liability
The Site and its content are provided “as is” without warranties of any kind. CAMIS is not liable for damages arising from use of the Site or linked websites.
15. Changes to This Policy
CAMIS may update this Policy from time to time. Continued use of the Site after posting changes constitutes acceptance of the revised Policy.
16. Contact Us
If you have questions about this Policy or your personal information, please contact:
CAMIS Privacy Officer
4312 54 Ave
Red Deer, AB
Email: [email protected]
Phone: 403.343.6172